Why does my hot water smell like rotten eggs?
First, rule out gas. Natural gas and propane carry an added odor that also smells like rotten eggs. If the smell hangs in the air around the heater or the house, leave now and call the gas utility from outside. A smell that only shows up when you run hot water is a different story. The usual cause is harmless bacteria in the tank producing hydrogen sulfide, often helped along by the anode rod.
Likely causes
Sulfate-reducing bacteria in the tank Safe to check
Some tap water, especially well water, carries bacteria that thrive in a warm tank. A. O. Smith's manual says these bacteria can produce a sulfur odor and that the condition is treatable. It shows up most in heaters that sit at low temperatures or go unused for a while.
The anode rod reacting with the water Pro job
The anode rod protects the tank from rust. Magnesium rods can react with certain water to feed the odor. The manual says a special zinc anode may help in some cases, and that an anode must be installed at all times or the warranty is void. Swapping it is a plumber's job.
A gas leak Pro job
An odor hanging in the air, with no water running, may be fuel gas. That is an emergency for the gas utility. The plumber comes later.
The water supply itself Safe to check
Cold water that smells too means the well or the supply is the source. A water test will point you to treatment options.
Safe things to check first
- Run cold water from the same faucet. If only hot smells, the heater is the source.
- Smell the air near the heater with no water running. Any gas odor means leave the house now.
- Check the temperature setting. A heater set very low gives bacteria an easier home.
- If you are on a well, have the water tested for sulfur and bacteria.
- Ask a plumber about the anode rod type before buying one, since a missing rod voids many warranties.
When to stop and call
A smell of gas in the air is the one case where you call the gas utility first, from outside, after getting everyone out. Do not use switches or appliances on the way. For a water-only odor, a licensed plumber can chlorinate and flush the tank, raise the temperature temporarily, or fit a different anode. Do not raise the setting yourself without an anti-scald mixing valve, since the manual warns higher settings increase burn risk.
Repair or replace?
Start with its age. Type the serial from the label:
Replacing it: a new gas water heater (50 gallon, standard vent), installed
National figures before permits and code extras. Prices for your ZIP code.
An odor problem rarely justifies replacement by itself. It is worth thinking about only if the heater is also old or failing. Date it with the age decoder above. DOE's analysis puts gas tank heaters at about 14.5 years on average and electric tanks at about 15.1. If yours is past those figures and the odor comes with rusty water or noise, put the money toward the replacement range above rather than a new anode.
Common questions
Is sulfur-smelling hot water safe to bathe in?
The bacteria involved are generally a nuisance rather than a health risk, but the smell is unpleasant. Have a well tested if you are unsure.
Can I remove the anode rod to stop the smell?
No. The manual states an anode must be in place at all times, and removing it voids the warranty and lets the tank rust.
Why did the smell start after vacation?
Water sitting at a low temperature lets bacteria multiply. Running hot water through the system often reduces it, and a plumber can treat the tank if it returns.
Does a water softener make it worse?
It can. Softened water is more reactive with magnesium anodes, so ask about a zinc or powered anode.
Sources
- A. O. Smith, Residential Direct Vented Gas Water Heater: Installation Instructions and Use & Care Guide
- Connecticut PURA, What To Do If You Smell Natural Gas
- Pennsylvania PUC, Gas Emergencies
- Rheem, 5 Signs Your Water Heater Is Going Bad (And What to Do About It)
- U.S. DOE, Consumer Water Heaters Final Rule Technical Support Document (2024)